Awards
- Shau-wai Lam DCH Auto Group
- 2007 Ernst and Young Entrepreneur of the Year - New Jersey State Winner for Retail/Distribution Services. This award honors the most outstanding entrepreneurs for their vision, leadership, achievement, and social responsibility. This prestigious recognition by Ernst & Young is a proud tradition that has expanded to more than 100 cities in 39 countries, with the annual award presented to the world’s most successful and innovative entrepreneur.
- 2006 Ellis Island Medal of Honor - The National Ethnic Coalition Organization ("NECO") awards individuals that "exemplify the ideal of living a life dedicated to the American way while preserving the values of a particular heritage group".
- 2005 Dealer of the Year by Ward's Dealer Business Magazine - Ward's Dealer Business Magazine awards the Dealer of the Year Award to Dealers for superior leadership and generosity in the automotive retail industry.
- 2005 Newsweek Magazine/AIADA Dealer of the Year Award Finalis - 10 in the nation were recognized for outstanding service to the community, customers and the industry as a whole.
- Business Leader of the Year Award from the Chamber of Commerce of Old Bridge, Sayreville and South Amboy - In recognition of outstanding generosity and achievement, leadership and excellence in business, 2005.
- Distinguished Asian American Award from Asian American Heritage Council - In recognition of outstanding achievement, leadership and excellence in business, 2005.
- Governor Office – Citation by Acting Governor Codey - Outstanding achievement, leadership and excellence in business, 2005.
- 2004 Time Magazine Quality Dealer Award Winner in New Jersey - Time Magazine awards the TMQDA to Dealers for their exceptional performance combined with distinguished community service.
- NAMAD Lifetime Achievement Award - Awarded by National Association of Minority Auto Dealers in recognition of significant contributions to the automotive industry, 2004.
- GMAC Champion of Life Award - Outstanding generosity and accomplishments to the community, 2004.
- Bergen Community College - Award in recognition of achievements in professional life and community service, 2004.
- Purdue University School of Science Distinguished Alumnus Award - Awarded to graduates whose outstanding achievement in professional and related fields of endeavor merit particular distinction, 2004.
- New Jersey Legislature – Citation by the Senate and General Assembly - Superb civic service and leadership, uncommon degree of dedication and significant contributions to the community, 2004.
- State of New Jersey- Citation by U.S. Senator Lautenberg - Exemplary community service and generosity to organizations that provide health, education, cultural and community services, 2004.
- NJCACC Chair’s Business Award of the Year - First year of this award; recognizing exceptional performance in business and distinguished community service, 2004.
- NY City Hall Lions Club - Awarded for generous contributions to Lionism (To create and foster a spirit of understanding among the people of the world), 2001.
- American-Chinese Professionals Association - Award for support of Chinese-American community organizations, 2000.
- Hong Kong Dragon Boat Festival in NY - Participation in Festival, 1999-2004.
- Chinese American Planning Council Community Appreciation Award - Awarded for support and service, 1998-2005.
- Chinatown Health Clinic Foundation - Awarded for support and generosity, 1998-2005.
- The Organization of Chinese Americans, New Jersey Chapter - Honoree Outstanding contributions to the community, 2004.
- DCH TOYOTA OF OXNARD
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2001-2007.
- DCH LEXUS OF OXNARD
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 1998-2007.
- DCH HONDA OF OXNARD
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2000-2007.
- DCH HONDA OF TEMECULA
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2005-2007.
- DCH CHRYSLER JEEP DODGE OF TEMECULA
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2006.
- DCH GARDENA HONDA
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2003-2007.
- DCH TUSTIN ACURA
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2003- 2007.
- DCH HEART ACURA
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2006.
- SATURN OF MASSAPEQUA
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2003-2006.
- PACE BMW
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2007.
- SATURN OF BRUNSWICK
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 1999-2007.
- DCH ACADEMY HONDA
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 1999-2007.
- DCH MILLBURN AUDI
- JD Power Dealer of Excellence for Sales Satisfaction - Highest Honor in customer satisfaction, 2002-2007.
- DCH FREEHOLD TOYOTA
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2004-2007.
- DCH KAY HONDA
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2000-2007.
- DCH PARAMUS HONDA
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2002-2007.
- DCH FREEHOLD NISSAN
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2003-2007.
- DCH MONTCLAIR ACURA
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2000-2007.
- Excell Validation - Improvement process designed to recognize dealerships that have acknowledged the importance of customer satisfaction and loyalty, 2004-2007.
- DCH MILLBURN AUDI
- Magna Society - Audi's most prestigious award for sales, service, parts, and customer satisfaction. Only 17 dealers won this award nation wide, 2006.
- DCH FREEHOLD NISSAN
- Global Nissan Sales and Service Way Award - First year of this award; recognizing dealerships that demonstrate outstanding customer satisfaction and who serve as role models for Nissan Dealerships worldwide. Only 5 dealers in the U.S. received this award, 2003.
- DCH PARAMUS HONDA
- Excell Validation - Improvement process designed to recognize dealerships that have acknowledged the importance of customer satisfaction and loyalty. One of first three dealerships in their zone to become validated, 2003-2007.
- DCH KAY HONDA
- Excell Validation - Improvement process designed to recognize dealerships that have acknowledged the importance of customer satisfaction and loyalty. One of first three dealerships in their zone to become validated, 2003-2007.
- DCH FREEHOLD TOYOTA
- Board of Governors (called “Leadership Board for 1995 and 1996”) - Top 60 volume dealerships nationally with outstanding CSI, 1991-1998.
- DCH ACADEMY HONDA
- Excell Validation - Improvement process designed to recognize dealerships that have acknowledged the importance of customer satisfaction and loyalty. One of first three dealerships in their zone to become validated, 2003-2007.
- SATURN OF BRUNSWICK
- GM’s Standards of Excellence - Excellence in Sales and Service, 2005-2006.
- SATURN OF MASSAPEQUA
- GM’s Standards of Excellence - Excellence in Sales and Service, 2005-2006.
- DCH HEART ACURA
- Excell Validation - Improvement process designed to recognize dealerships that have acknowledged the importance of customer satisfaction and loyalty, 2006-2007.
- DCH TUSTIN ACURA
- Sales Ranking - Ranked #2 in the zone and #10 in the nation in sales volume, 2006-2007
- DCH GARDENA HONDA
- Excell Validation - Improvement process designed to recognize dealerships that have acknowledged the importance of customer satisfaction and loyalty, 2004-2007.
- DCH CHRYSLER JEEP DODGE OF TEMECULA
- Five Star Certification - Providing the best in customer service and satisfaction, 2004, 2006.
- DCH HONDA OF TEMECULA
- Excell Validation - Improvement process designed to recognize dealerships that have acknowledged the importance of customer satisfaction and loyalty. 2004-2006.
- DCH HONDA OF OXNARD
- Excell Validation - Improvement process designed to recognize dealerships that have acknowledged the importance of customer satisfaction and loyalty, 2005-2007.
- DCH LEXUS OF OXNARD
- Elite of Lexus Total Dealership Award - Highest award for total dealership operations, 1999, 2002-2003, 2005.
- DCH TOYOTA OF OXNARD
- President’s Award - Top honors for customer satisfaction and performance, 1994-1998, 2000-2001.
- Customer Relations Excellence - Top honors for customer satisfaction, 1998, 2000-2003.
- DCH LEXUS OF OXNARD
- Lexus Customer Relations Elite Award - Top honors for customer satisfaction, 2005-2007.
- DCH HONDA OF OXNARD
- Key to Excellence 100% Club - Accounting Award, 1998-2005.
- DCH HONDA OF TEMECULA
- Sell for the Gold Award - Sales Manager challenge award, 2004.
- DCH CHRYSLER JEEP DODGE OF TEMECULA
- Star Performers XIV - Outstanding performance in DaimlerChrysler Service Contracts Program, 2004.
- DCH GARDENA HONDA
- President’s Award - Overall performance and customer satisfaction, 1996-1997, 2000.
- DCH TUSTIN ACURA
- Excell Validation - Factory certification of dealership operations that has implemented improvement processes for customer satisfaction and loyalty, 2005-2007.
- SATURN OF MASSAPEQUA
- Saturn Get 10 Challenge - Highest % of increase in sales. Third in the nation for new car deliveries, 2005-2006
- DCH ACADEMY HONDA
- Honda Council of Excellence - Financial Services Award, 2002-2003, 2006.
- DCH FREEHOLD TOYOTA
- President’s Award - Top honors for customer satisfaction and performance, 1993-2006.
- DCH KAY HONDA
- Honda Council of Excellence - Financial Services Award, 2003, 2006.
- DCH PARAMUS HONDA
- Honda Council of Excellence - Financial Services Award, 2002-2004.
- DCH FREEHOLD NISSAN
- Owner First Award of Excellence - Excellence in Sales and Service Operations, 2002-2003, 2006-2007.
- DCH PARAMUS HONDA
- American Retail Sales Volume Record - Outstanding sales volume, 2006.
- DCH MONTCLAIR ACURA
- Excell Facilitator Award - Best action plan in the district, 2004.
- F&I Manager Catch the Spirit Challenge - Superior volume and loyalty, 2004.
- DCH FREEHOLD NISSAN
- Circle of Excellence - Top 100 Nissan Dealers Nationwide, 2002-2003, 2006-2007.
- DCH KAY HONDA
- Key to Excellence 100% Club - Accounting Award, 2002-2003.
- DCH FREEHOLD TOYOTA
- Sales Excellence - Outstanding sales operations, 1994-2006.
- DCH ACADEMY HONDA
- Key to Excellence 100% Club - Accounting Award, 2002-2003.
- DCH TUSTIN ACURA
- Council of Sales Excellence - Sales award, 2002-2007.
- DCH GARDENA HONDA
- Partners in Excellence - Top volume among President’s Award Winners, 1996-1997, 2000.
- DCH CHRYSLER JEEP DODGE OF TEMECULA
- Silver Sellabraton Award - DaimlerChrysler Service Contract achievement, 2004.
- DCH HONDA OF TEMECULA
- President’s Award - Overall performance and customer satisfaction, 2000, 2002.
- DCH HONDA OF OXNARD
- Partners in Excellence - Top volume among President’s Award Winners, 1997.
- DCH LEXUS OF OXNARD
- Lexus Sales Elite Award - Outstanding sales operations, 2005-2007
- DCH TOYOTA OF OXNARD
- Sales Excellence - Outstanding sales operations, 1995-1999, 2001.
- Comptrollers Excellence Award - Outstanding accounting management, 1996, 2000-2001, 2003.
- DCH LEXUS OF OXNARD
- Lexus Comptrollers Excellence Award - Outstanding accounting operations, 2005-2007
- DCH HONDA OF OXNARD
- President’s Award - Overall performance and customer satisfaction, 1997, 1999, 2003.
- DCH HONDA OF TEMECULA
- Key to Excellence - Accounting Award, 2001-2003.
- DCH GARDENA HONDA
- Honda Masters - Top 10% volume dealers and high customer loyalty, 2001.
- DCH ACADEMY HONDA
- Honda Masters - Top 10% volume dealers and high customer loyalty, 2000-2001.
- DCH FREEHOLD TOYOTA
- Service Excellence - Outstanding service operations, 1991-2006.
- DCH KAY HONDA
- Partners in Excellence - Top sales volume among President’s Award Winners, 1997-2000.
- DCH PARAMUS HONDA
- Key to Excellence 100% Club - Accounting Award, 2002, 2003.
- DCH FREEHOLD NISSAN
- President’s Award - Top 80 dealers nationally for volume, customer satisfaction and overall operations, 1993-1997.
- DCH MONTCLAIR ACURA
- Acura Masters - Top honors in sales performance and customer loyalty, 1999-2001.
- DCH TUSTIN ACURA
- Council of Excellence (F&I) - 8 out of 269 dealers were honored for Excellence in F&I Performance, 2007
- DCH MONTCLAIR ACURA
- Acura Precision Team - Highest sales volume and customer satisfaction, 2000-2001.
- DCH FREEHOLD NISSAN
- Top Sales Leader - Top 50 sales volume leaders nationally, 1992-2003.
- DCH PARAMUS HONDA
- Honda Masters - Top 10% volume dealers and high customer loyalty, 2000-2001.
- DCH KAY HONDA
- Honda Masters - Top 10% volume dealers and high customer loyalty, 2000-2001.
- DCH FREEHOLD TOYOTA
- Customer Relations Excellence - Top honors for customer satisfaction, 2003-2005.
- DCH ACADEMY HONDA
- President’s Award - Overall performance and customer satisfaction, 1999, 2003, 2005, 2007
- DCH GARDENA HONDA
- Key to Excellence 100% club - Accounting Award; 1997-2003.
- DCH TUSTIN ACURA
- Acura Masters - Top honors in sales performance and customer loyalty, 2000- 2001.
- DCH HONDA OF TEMECULA
- Key to Achievement - Accounting Award, 2001-2003.
- DCH HONDA OF OXNARD
- Council of Excellence - Excellence in partnership with Honda Financial Service, 2007.
- DCH LEXUS OF OXNARD
- Lexus Service Elite Award - Outstanding service operations, 2005-2007
- DCH TOYOTA OF OXNARD
- Service Excellence - Outstanding service operations, 1993-2003.
- Parts Excellence - Outstanding parts operations, 1993-1995, 1998-2001, 2003.
- DCH LEXUS OF OXNARD
- Lexus Parts Elite Award - Outstanding parts operations, 2005-2007
- DCH HONDA OF TEMECULA
- Honda Council of Excellence Award - Financial Services Award, 2001-2003, 2005-2006.
- DCH TUSTIN ACURA
- Acura Precision Team - Highest sales level and customer satisfaction, 2001, 2004-2007.
- DCH ACADEMY HONDA
- Partners in Excellence - Top sales volume among President’s Award Winners, 1997-1999.
- DCH FREEHOLD TOYOTA
- Parts Excellence - Outstanding parts operations, 1990-2006.
- DCH KAY HONDA
- President’s Award - Overall performance and customer satisfaction. This is the tenth consecutive year this dealership has earned this award, 1997-2007.
- DCH PARAMUS HONDA
- President’s Award - Overall performance and customer satisfaction, 2001, 2003, 2005-2007.
- DCH MONTCLAIR ACURA
- Colliver All Star Team - Top Ten Dealers in the Nation, 2001.
- Council of Sales Excellence - Given to top performers with American Honda Finance Co., 2001.
- DCH FREEHOLD TOYOTA
- Customer Services Advisory Board - Top 50 parts, service performance and customer satisfaction dealers nationally, 1997-2000, 2002-2005.
- DCH TUSTIN ACURA
- Wholesale Parts Express Star - #1 winner in the zone for the parts wholesale competition; 2003-2005.
- DCH LEXUS OF OXNARD
- Elite of Lexus Departmental Awards - Highest award for Service, Parts and Business Office, 2000-2001, 2005-2007.
- Customer Satisfaction Challenge - Met Western Area customer satisfaction challenge, 1999-2000, 2005-2007.
- DCH TUSTIN ACURA
- Zone Sales Competition - Highest % of sales objectives reached within a 2-month period for sales managers; only 10 dealers in zone receive this award, 2004-2007.
- National Sales Competition - Highest % of sales for 3-month period; only 40 dealers in the nation receive this award, 2003-2005, 2007
- Key to Achievement Award - Accounting award for accuracy, timeliness, and compliance, 2004-2007
- SATURN OF EATONTOWN
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 1999-2006.
- GM’s Standards of Excellence - Excellence in Sales and Service, 2005-2006.
- SATURN OF FREEHOLD
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 1999-2006.
- GM’s Standards of Excellence - Excellence in Sales and Service, 2005-2006.
- DCH WAPPINGERS FALLS TOYOTA
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2005-2007.
- Service Excellence - Outstanding service operations, 2002-2003.
- Parts Excellence - Outstanding parts operations, 2002-2003.
- Customer Relations Excellence - Top Honors for Customer Relations, 2002.
- DCH TOYOTA OF SIMI VALLEY
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2006-2007.
- Customer Relations Excellence - Top honors for customer satisfaction, 1998, 2003.
- Service Excellence - Outstanding service operations, 1998-2001, 2003.
- Parts Excellence - Outstanding parts operations, 1998, 2001-2003.
- Toyota Comptroller’s Excellence Award - Accounting Award, 2003.
- DCH ACURA OF TEMECULA
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2006-2007.
- Excell Validation - Improvement process designed to recognize dealerships that have acknowledged the importance of customer satisfaction and loyalty. 2004-2006.
- Acura Precision Team - Highest sales level and customer satisfaction, 2004-2005.
- Key to Excellence - Accounting Award, 2001-2003.
- Key to Achievement - Account Award, 2001-2003.
- Council of Sales Excellence Award - Given to top performers with American Honda Finance Co., 2001.
- DCH BRUNSWICK TOYOTA
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2003-2006.
- Customer Services Advisory Board - Top 50 parts, service performance and customer satisfaction dealers nationally, 2003, 2005.
- President’s Award - Top honors for customer satisfaction and performance, 1995 – 1997, 2001, 2005
- Sales Excellence - Outstanding sales operations, 1996, 1999, 2001, 2005.
- Service Excellence - Outstanding service operations, 1994-1996, 2001-2003, 2005.
- Parts Excellence - Outstanding parts operations, 1994-1997, 2000-2001, 2003, 2005.
- Top 30 Parts Wholesale - Outstanding parts wholesale operation, 1999.
- Japan All Stars - Top 25 service dealers nationally, 1994.
- STAR Business Council - Top parts wholesale, 1999.
- Customer Relations Excellence - Outstanding customer relations, 2001-2003, 2005.
- Top 5 Growth Dealership in the Nation - For Certified Toyota Body Shop, 2001.
- Body Shop Excellence - Outstanding Body Shop operations, 2003.
- BMW OF FREEHOLD
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2007.
- BMW OF BLOOMFIELD
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2005-2007.
- MONTCLAIR VOLVO
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 1998-2007.
- Dealer of Excellence Award - Highest manufacturers honor, 1998.
- Retailer of Excellence President’ s Club - Highest honor in customer satisfaction and sales volume, 2000-2001.
- DCH TOYOTA CITY
- JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2007.