Lithia DCH Auto Group

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The DCH Way

The Better Way to Buy or Lease Your Next Car


The DCH Brand Promise 

DCH Delivers Customer Happiness. This is the brand promise we make to our customers. How do we deliver customer happiness? By helping you feel Welcome, Respected, Productive, Confident, and Enthused. When we deliver customer happiness we make it easier for you to buy and service your vehicle at a DCH store.

Welcome 
You will be greeted with a friendly, helpful spirit and be treated in a familiar, attentive way. 

Respected 
You will be recognized as an individual with unique interests and needs. You will be treated fairly and respectfully. 

Productive 
You will enjoy a simple and efficient sales and service experience, performed in a timely, personalized manner. 

Confident 
You will feel confident about your decisions aided by the transparency and knowledge provided by our well-trained team members. 

Enthused 
You will be delighted throughout your experience by our enterprising and passionate team. 

Experience DCH for yourself-visit our new and used car dealerships in Massachusetts, New Jersey, New York and California. You can also click here to contact us or call us at 1-877-DCH-AUTO.
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