Lithia DCH Auto Group

Info

About DCH Auto Group

 

A Car Dealership Group Committed to Superior Customer Service

DCH Auto Group operates new and used car dealerships in New Jersey, New York and California, and has earned a stellar reputation for selling and servicing top-quality new and pre-owned cars, and going above and beyond the call of duty to ensure all of our customers are delighted with their purchase, lease or vehicle service experience.

The mission of DCH Auto Group is to be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity, and teamwork.  We put an emphasis on providing exceptional customer service.  For us, customers are supreme and serving you is our top priority. We listen to you about your automobile needs, and provide you with options for buying or leasing a new or pre-owned vehicle.  Our teams of professionals are never pushy and are here to help you make smart, informed decisions to best suit your driving needs, lifestyle and economic circumstances.  Our factory trained service advisors will answer all of your questions when it comes to servicing your vehicle, and help you keep your vehicle maintained in the best condition.  Every DCH team member is committed to providing you with a sales and service experience that will always make you feel welcome and respected, ensuring that your time spent is productive and that you will be confident about your decision and enthused by your experience.  We call it The DCH Way.  Watch this video to learn more about The DCH Way.

DCH Auto Group's roots began in the late 1930's when current chairman Shau-wai Lam's father, B.Y. Lam, started a trading company in Shanghai and later established Dah Chong Hong Limited in Hong Kong.  He then traveled to New York City in 1948 and opened an American subsidiary, DCH (USA), which initially specialized in commodity trading and the importation of food and clothing. 

In 1977, DCH (USA) shifted its focus to the automotive dealership business, and in 1992, the Lam family and the Wing On Group of Hong Kong jointly acquired this American subsidiary, after the Hong Kong parent was sold to another company. 

Today, DCH Auto Group has more than 27 new and used car dealerships in New Jersey, New York and California, offering such distinguished automobile brands as Acura, Audi, BMW, Chrysler, Dodge, Jeep, Kia, Honda, Lexus, Nissan, Scion and Toyota.  We are the largest automotive group in New Jersey, and among the top ten auto groups in the United States in terms of new vehicle retail sales.  DCH Auto Group has received numerous awards inside and outside the auto industry for exceptional sales and service and for contributions to business and the community.

Our impressive list of awards and honors includes Dealer of the Year by Ward's Dealer Business Magazine and Quality Dealer Award for New Jersey, and the United States Department of Commerce Certificate of Appreciation.  Our chairman has been the recipient of the Ernst and Young Entrepreneur of the Year for New Jersey and Ellis Island Medal of Honor.  Our work with teen safe driving was awarded the Governors Highway Safety Association Peter K. O'Rourke Special Achievement Award for notable achievements in highway safety and SADD's Outstanding Contribution Award.  A complete list of awards DCH dealerships have received annually for outstanding sales and service, as well as community service, can be found by clicking here.

Experience DCH for yourself-visit our new and used car dealerships in New Jersey, New York and California. You can also click here to contact us or call us at 1-866-DCH-AUTO.