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Privacy Policy

PRIVACY POLICY

Your privacy is important to the DCH Auto Group ("DCH") as is your trust in the vehicles and services that DCH provides. We want you to know that the information you share with us will be treated with care.

Information you share with us on this website may be used by DCH, our affiliates, our licensors, and franchisors. It may be used by our suppliers exclusively to provide services for DCH

and by third party vendors or our business partners to conduct joint or other marketing programs with and/or on behalf of DCH. We will not share your personal information with unaffiliated third parties other than these, or with any third party for their independent marketing use without your permission.

II. GM's Privacy Statement for U.S. Consumers ("Privacy Statement")

Information Collection

Personal information we collect may include:

  • contact information (name, address, city, state and Zip Code, e-mail address, and telephone number)
  • vehicle information (vehicle identification number (VIN), make, model, model year, selling dealer, date of purchase or lease, etc.)
  • demographic information (age range, marital status, household composition, etc.)
  • non-credit-related marketing profile information (when you plan to purchase or lease; the vehicle in which you're interested, etc.)
  • relationships you have with DCH not related to your vehicle (i.e., place of employment)

Uses

Information about you or your vehicle may be used to respond to your requests for product brochures, to customize and improve communication content, or for marketing or product research. It may also be used to provide you with helpful offers and information on DCH's vehicles, products and services. We may share information about you and your vehicle within DCH, with our affiliates, and with our franchisors. DCH may also share personal information collected with our suppliers for the exclusive purpose of providing services for us (for example, calling/mailing information in response to your request for a vehicle brochure) and with our business partners to conduct joint marketing programs.

DCH will not share information about you or your vehicle with any unaffiliated third party for their independent marketing use without your permission.

You may choose to forward information from one of our Websites or e-mails to another person. E-mail addresses submitted to

Forward to a Friend program will not be captured for later use in marketing unless that person consents.

We may disclose information about you or your vehicle as required by law, in conjunction with a government inquiry, or in litigation or dispute resolution.

Cookies and Other Tracking Devices

We may use cookies and other tracking devices on our Websites. Using cookies on our sites provides benefits to you, such as allowing you to maintain your account login information between visits, or locating a nearby dealer. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your Internet service provider.

We may use third parties to serve DCH advertisements on other Websites. In serving DCH advertisements, these companies may use cookies and other tracking devices to collect certain information about your visits to other Websites (such as browser type, IP address, which page was visited, and time of day). This information may be used to evaluate our online advertising campaigns or to tailor promotions and other marketing messages to you.

You may elect to refuse cookies. Please refer to your browser Help instructions to learn more about cookies and how to manage their use.

Outside Links

DCH's Websites may contain links to third-party sites not controlled by DCH or covered by this privacy statement. We recommend that you check the privacy statement(s) of other sites you visit before providing any personal information.

Information Security

We recognize the importance of safeguarding consumer personal information in our possession from theft, inappropriate use, or improper distribution. DCH has security policies and procedures that comply with applicable law.

Privacy Inquiries

If you have concerns or questions regarding DCH's consumer privacy practices or wish to change any information you supplied on this site, you may contact us.

Changes

We retain the right to change this Privacy Statement. We will post changes to this page in a timely manner.

This statement is effective as of

March, 2009.

Children's Privacy We do not intend to collect personal information from children under 13 years of age. If a child has provided us with personal information a parent or guardian of that child may contact us (contact information shown above) if the parent or guardian wants the child's information deleted from our records. We will then make reasonable efforts to delete the child's information from the database that stores information.

YOUR CALIFORNIA PRIVACY RIGHTS

Under California Civil Code section 1798.83, a California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes ("California customer") is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties' direct marketing purposes. In general, if the business has made such a disclosure of personal information, upon receipt of a request by a California customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed.

California customers may request further information about our compliance with this law by contacting us. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.