The Better Way to Buy or Lease Your Next Car
The Better Way to Buy or Lease Your Next CarThe DCH Brand Promise
DCH Delivers Customer Happiness. This is the brand promise we make to our customers. How do we deliver customer happiness? By helping you feel Welcome, Respected, Productive, Confident, and Enthused. When we deliver customer happiness we make it easier for you to buy and service your vehicle at a DCH store.
Welcome
You will be greeted with a friendly, helpful spirit and be treated in a familiar, attentive way.
Respected
You will be recognized as an individual with unique interests and needs. You will be treated fairly and respectfully.
Productive
You will enjoy a simple and efficient sales and service experience, performed in a timely, personalized manner.
Confident
You will feel confident about your decisions aided by the transparency and knowledge provided by our well-trained team members.
Enthused
You will be delighted throughout your experience by our enterprising and passionate team.
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